In the new era of the economic crisis and an international and domestic competitive environment, business success depends on our ability to gather and process a wealth of information, which can lead to the implementation of innovative Management, Marketing and Communication Strategy Plans. Increased demand for specialized services in the fields of market research, marketing consulting and Management led a team of professionals with long experience spanning more than fifteen years, to establish in 2001 the ERCI, Educational, Research & Consultancy Institute. The Institute is customer and market oriented and by leveraging the experience of its people, it is able to help businesses meet competition, organizational goals and effectively tackle the challenges of our time.